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Checkups Medical Hub is an organization that operates a tech-enabled medication procurement and delivery service in Kenya and South Sudan to help patients get medicines and diagnostics at home and at work as fast as we can and at the best prices.

Their main goal is to help businesses safeguard their employees & their families' offering a frictionless & fast medical support. In the event they fall sick, they can order medicine to be delivered at the comfort of their Home or Office.


The Challenge

Checkups Medical Hub had 10+ inhouse riders who do medicine delivery & sample collection errands to patients all over Nairobi City.

  • Lack of visibility & coordination between the dispatcher, rider & customer.
  • High cost of deliveries.
  • Late & returned deliveries.
  • Inadequate route planning.
  • Unpredictable elements like traffic jam.

Checkups Medical Hub aimed to transform Medicine Delivery by adopting A Rider Mobile App, Quoting & Dispatch Management System (Web app) and Customer Order Tracking(Web App) with a goal reduce the friction and time spent in the Last Mile.

The Solution

Segue Interactive was hired to partner with Beec Online Somalia to research, design, architect and develop a custom web & mobile ecommerce application that would help redefine the online retail industry in Somalia.

With a proactive team of desiners & engineers, We were able to deliver to the market an end-to-end product that rose to the challenge.

A Mobile App - Designed & Branded to fit the targeted Somali audience.

Beec Online Mobile Screenshot 1
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We designed unanimously for both web and mobile platforms

Rider can now plan his route more efficiently.
While the customer is tracking the order with absolute transparency.

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Product Recommendation

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An Easy & Minimal Checkout Process

We kept it minimal and straight-forward with a prominent call to action that reduces abandoned carts.

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The Results

The rollout of Checkupsmed's Delivery Platform has been having great outcomes like:

  • Cost, efficiency and speed of the last mile has reduced significantly.
  • The dispatch & delivery process is more organized and productive.
  • Most customers are giving feedback & it's positive feedback.
  • Customers & stakeholders are enjoying the transparency the new platform offers.
  • The includes reports & analytics which provides pivotal data which will help them take insight-driven business decisions.

New Signups


Average Daily Orders.


Development Time

4 weeks

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