Segue Interactive logo
Segue Interactive logo

AI Services

Strategy → build → deploy with guardrails

We design, build, and ship AI products with evaluations, guardrails, and clear ROI. Pick a track or start with a discovery call.

AI services (typical scopes)

  • Opportunity mapping and an actionable AI roadmap.
  • Feature prototypes in 2–4 weeks, backed by evals and guardrails.
  • Workflow automation with tooling, observability, and fallbacks.
  • Domain assistants (RAG + admin tools) with citations and policy controls.
  • Ongoing optimization and monitoring for safety, latency, and quality.

Strategy, POCs, and production LLM systems

Generative AI Consulting & Development

We design and build generative AI use cases end-to-end: opportunity framing, model selection (open/closed), evaluations, and secure deployment.

  • Use-case discovery and ROI sizing
  • Model selection, evals, guardrails
  • POCs to production with monitoring
  • Data privacy, safety, and compliance patterns
A validated use-case backlogA shipped pilot or MVP with evals + guardrailsRunbooks for rollout
View details

Embed AI into existing products and workflows

AI Integration

We add AI to your current stack—search, summarization, routing, scoring—without disrupting core systems.

  • API-first integration
  • Eval-driven quality gates
  • Observability + fallback logic
Higher automation/throughputMeasurable quality lift with evalsStable deploy with rollbacks
View details

Support, sales, and ops assistants with retrieval

AI Chatbot Development

We build domain-grounded chatbots with retrieval, tools, and policy/guardrail layers for customer and internal teams.

  • RAG with grounding + citations
  • Tone and compliance controls
  • Hand-off to human/CRM
Reduced support loadConsistent answers with sourcesSecure PII handling
View details

Multi-step, tool-using agents for ops and data workflows

AI Agent Development

We design safe, deterministic-ish agents that call tools/CRMs/ERPs and are bounded by policies and evaluations.

  • Tooling/Actions design
  • Safety policies + evals
  • Replay + observability
Task automation with guardrailsTraceable runs and rollbacksOps time saved
View details

In-app copilots for complex user workflows

AI Copilot Development

We embed copilots inside your product to draft, summarize, and orchestrate user flows with strong UX and fallbacks.

  • UX-first design
  • RAG/tool use where needed
  • Latency + UX budgets honored
Faster user completionHigher activation/retentionMeasurable quality with evals
View details

High-quality retrieval-augmented generation

RAG Development

We build retrieval pipelines with chunking, embeddings, rerankers, and evals for grounded, citeable answers.

  • Data prep + chunking strategy
  • Embedding/rerank tuning
  • Citations + hallucination controls
Grounded answers with sourcesLower hallucinationsRepeatable eval harness
View details